Staff benefits that fit around warehouse and logistics shifts
For people working nights, weekends and through busy peak periods, and for drivers who spend much of their working day away from the depot, benefits need to fit around their working patterns. That means being able to access information on a personal phone and having support available outside normal office hours where it’s needed.
We bring together health and wellbeing, everyday savings, financial support and recognition to help people working in warehousing and logistics. Our consultants can also visit your sites, with sessions arranged around shift patterns so people have the opportunity to ask questions face to face.
For people working nights, weekends and through busy peak periods, and for drivers who spend much of their working day away from the depot, benefits need to fit around their working patterns. That means being able to access information on a personal phone and having support available outside normal office hours where it’s needed.
We bring together health and wellbeing, everyday savings, financial support and recognition to help people working in warehousing and logistics. Our consultants can also visit your sites, with sessions arranged around shift patterns so people have the opportunity to ask questions face to face.
What makes benefits work in warehousing and logistics
-
Everyday savings and on-demand pay that work on a personal phone, without a company login
-
Sessions on nights and at weekends, because that’s when many of your people are working
-
Reporting by site and by shift, so you can see where take-up is working
What we see in warehousing and logistics
Absence affects the whole shift
ONS figures for 2025 show that process, plant and machine operatives had the highest sickness absence rate of any occupational group, at 3.3%, compared with 1% for managers and directors. Across the UK workforce, musculoskeletal problems such as back and joint pain accounted for 14.6% of sickness absence occurrences.
When someone is unwell, it affects them personally and can put additional pressure on colleagues covering their work. In a warehouse or distribution operation working to fixed despatch times, there can also be an immediate effect on the wider shift.
Helping people access appropriate health support earlier can make a difference, particularly when physical problems are starting to affect their ability to work.
Peak periods bring new people into the workforce
During peak periods, warehouses and distribution centres often bring in additional temporary and agency workers, sometimes in large numbers over a short period.
They’re learning the job, meeting colleagues and getting used to new working patterns, so information about benefits and support can easily be missed.
Helping people understand what’s available from the start can improve their experience during a busy period. For employers who want good temporary workers to return the following season, that experience can also make a difference.
Drivers can be the hardest group to reach
Drivers may spend only a short time at a depot before setting off, sometimes returning when most office-based staff have finished for the day.
That makes it difficult to reach them through team briefings, intranet announcements or information displayed in staff areas.
Benefits that can be accessed through a personal phone are particularly useful, alongside communications that drivers can read when they’re not working. Where appropriate, face-to-face conversations can also be arranged around the times drivers are at the depot.
Money pressure can influence decisions about work
Research from the Close Brothers Financial Wellbeing Index found that 77% of UK employees said money worries affected them at work.
For people whose earnings vary with overtime, shift premiums or seasonal demand, planning household finances can be difficult. When another employer offers a higher hourly rate or more reliable hours, it’s understandable that someone might consider moving.
Employers can’t always increase pay, but everyday savings, financial guidance and other benefits can help people make more of the money they earn.
The questions we hear most often in warehousing and logistics
Warehousing and logistics employers tend to come to us with the same practical concerns. Most are about reaching people across every shift, getting peak workers set up quickly and understanding what sits behind absence.
How we help
People need different things at different times. For some, it’s making their pay stretch to the end of the month. For others, it’s being able to speak to a GP after a night shift, or knowing their work has been noticed when most of the business is asleep. We bring these areas of support together and make them easy for people to find, understand and use.
Everyday Benefits
Savings at more than 1,000 retailers, including major supermarkets, alongside discounted gift cards, cashback, salary sacrifice schemes and on-demand pay. For people working shifts or relying on overtime that can vary throughout the year, savings on groceries and everyday purchases can help household budgets go further, while access to wages already earned can provide additional flexibility when money is tight between paydays.
Health & Wellbeing
Access to an Employee Assistance Programme, Virtual GP, counselling, occupational health and neurodiversity support. For people working nights or long shifts, finding time for healthcare appointments can be difficult. A Virtual GP available outside normal working hours can make getting help easier, while occupational health can support people dealing with injuries, physical strain or a return to work following absence.
Reward & Recognition
People working nights, in warehouses and out on the road all contribute to keeping goods moving, often without seeing the colleagues who depend on their work. Our employee reward and recognition programmes help employers celebrate long service, acknowledge achievements and thank teams for their contribution. Peer-to-peer recognition also gives colleagues across different shifts and locations the opportunity to thank each other, whether that’s a warehouse team recognising a driver or a night-shift colleague thanking the day team for their work.
Financial Wellbeing
Financial education, debt guidance and coaching, with access to regulated financial advice through Gee 7 Wealth. When earnings change from month to month because of overtime, shift premiums or seasonal demand, managing household finances can become more difficult. Coaching and guidance can help people plan for quieter periods, manage debt and understand their longer-term financial options.
Insurance & Protection
Group life, critical illness cover and health cash plans can provide financial support for staff and their families. For people doing physically demanding work or spending long hours driving, injuries and health problems can mean time away from work or additional healthcare costs. Health cash plans can help with everyday healthcare expenses, while life and critical illness cover provide protection against more serious circumstances, subject to policy terms.
One Relationship
We get to know your sites, shift patterns and peak periods, working with you to understand how best to reach people across your operation. You’ll have one relationship with My Group, bringing together employee benefits, health and wellbeing, recognition and protection services. Our Portal gives people a central place to find and access their benefits, using their own phone when they’re on a break or away from work.
A person, not just a platform
A launch email sent mid-morning may reach office-based staff, but people working nights or spending most of their day on the road might not see it until much later.
Our consultants can visit your sites at times that work around your operation. That might mean a session at six in the morning before the first despatch, or at ten at night as another shift starts. For drivers passing through the transport yard, even a ten-minute conversation can give them the chance to ask questions.
Those questions might be about eligibility, whether there’s a cost or how to access support on their own phone.
Our consultants can also explain benefits provided by other suppliers, helping people understand the full range of support available to them. We can brief shift managers too, so they’re better equipped to explain what’s available and where to direct colleagues who need help.
Case Study: Paulig UK
Food and drink manufacturing | Multiple UK sites
Reaching people who don’t sit at a computer
Many of Paulig UK’s factory staff have no regular computer access. Printed QR codes, face-to-face sessions and recommendations from colleagues on the shop floor got people signed up and using their benefits.
What working with us looks like
Changing or introducing benefits shouldn’t create a big project for your team. We keep the process straightforward and are clear about what we need from you at each stage.
Frequently Asked Questions
Employee benefits can reach night-shift workers through a combination of personal mobile access, communications arranged around shift patterns and support from managers who understand what’s available.
Where appropriate, My Group consultants can also visit sites at times that work around night shifts, giving people the opportunity to ask questions face to face.
The aim is to make sure night-shift employees have the same opportunity to understand and use their benefits as colleagues working during the day.
Yes. Employee benefits can be accessed by drivers through personal phones, without relying on regular access to a work computer or company email address.
Everyday savings, financial wellbeing services and Virtual GP access can be particularly useful for people spending long periods away from the depot, provided they can access them during breaks or outside working hours.
Clear digital communications, printed information and occasional face-to-face conversations can all help drivers understand the support available to them.
Yes, although eligibility depends on the benefit, the worker’s contractual arrangements and whether they’re employed directly or through an agency.
Everyday savings and some voluntary benefits may be available to temporary workers, while insurance, salary sacrifice and on-demand pay arrangements can have additional eligibility requirements.
We work with employers to understand their workforce before peak periods begin, so they can decide which benefits are available to different groups and how best to communicate them.
Employee benefits can help people access healthcare and workplace support earlier, particularly when physical injuries, musculoskeletal problems or mental health concerns are affecting their ability to work.
A Virtual GP can provide a convenient route to medical support, while occupational health can help identify appropriate workplace adjustments or support a return following an absence. Counselling and mental health support can also give employees somewhere to turn when they’re struggling.
These services can support an employer’s approach to managing sickness absence, alongside safe working practices, appropriate staffing and effective absence management.
Yes. My Group can provide reporting by site, shift or other agreed workforce groups where employers supply the relevant data and reporting can be produced in line with data protection requirements.
This can help identify differences in how benefits are being used across an operation. For example, one site or shift may need further communication or a different approach to explaining the support available.
Reporting can be reviewed alongside other workforce information to help employers decide where to focus their efforts.
My Group works with organisations looking to support employees across warehouses, distribution centres, transport operations and multiple sites.
The most suitable approach depends on the number of employees, their working patterns, the benefits required and how support needs to be delivered.
We can discuss your workforce and requirements to establish which services and arrangements would be appropriate for your organisation.
Let’s talk about your people
Tell us what your teams are dealing with and we’ll help you work out where support would make the most difference.